At LicenseDash, we strive to provide our customers with the best possible products and services. To ensure clarity and transparency, we have established the following refund policy:
1. No Refunds
All sales are final. We do not offer refunds for any products or services purchased through LicenseDash unless the product is non-functional due to an issue on our end that we are unable to resolve.
2. Exceptions
A refund may be considered under the following conditions:
- Non-Functional Product: If the product you purchased is not working as advertised and our technical support team is unable to resolve the issue within a reasonable timeframe, you may be eligible for a refund.
- Refund Requests: All refund requests must be submitted within 14 days of the original purchase date. Requests made after this period will not be considered.
3. Refund Process
To request a refund, please follow these steps:
- Contact Support: Reach out to our customer support team at [email protected] with your order details and a description of the issue you are experiencing.
- Verification: Our support team will verify your claim and attempt to resolve the issue. You may be asked to provide additional information or perform certain troubleshooting steps.
- Approval: If our team determines that the product is non-functional due to an issue on our end and cannot be resolved, we will process a refund. Refunds will be issued to the original payment method used at the time of purchase.
4. Exclusions
Refunds will not be issued in the following cases:
- Change of Mind: If you decide you no longer want the product after purchase.
- Misuse: If the product does not work due to incorrect installation or misuse.
- Compatibility: If the product is incompatible with your system or environment.
5. Contact Us
If you have any questions or concerns about our refund policy, please contact us at:
Email: [email protected]
Address 1: 9501 Victoria Street, NW69 1OV, London, United Kingdom
Address 2: 37 Business F Lane, Suite 456, Tech City, TC 825 D63, USA
Thank you for choosing LicenseDash. We are committed to providing you with high-quality products and services and appreciate your understanding of our refund policy.
